Hunter · Privacy policy
Draft. To be checked by a Hong Kong solicitor before launch.
Who we are
[Operator name] ("Hunter", "we") runs Hunter from Hong Kong and is responsible for your personal data under the Personal Data (Privacy) Ordinance.
This policy is also our personal information collection statement. It explains what we collect, why, who we share it with, and your rights.
What we collect
- Account: email address, display name, and, if you add them, your real name, date of birth, profile photo and phone number. If you sign in with Google, Google gives us your name, email address and profile photo. We check a phone number by text message.
- Quests and applications: titles, descriptions, rewards, time limits and the location you pin.
- Evidence: the photos hunters send, with the location and time they were sent.
- Messages, photos and PDF documents you send in quest chats, and any reports or blocks you make.
- Payments: amounts, status, and your Stripe account reference and payout status. Card and bank details go straight to Stripe; we never see full card or account numbers.
- Your hunter tier, from 0 to 5, which we work out from the full rewards of the quests you've been paid for in the last 30 days.
- Location, only while you use the app, to show nearby quests and to attach to evidence.
- A record of when you agreed to these terms, which version, and in which language.
- Device and usage data: notification settings, crash reports and basic usage, to keep the app working.
We don't ask for your Hong Kong Identity Card. Where a hunter's identity needs checking for payouts, Stripe does it.
Why we use it
- To run your account and the quests you post or do.
- To take payments, pay hunters and make refunds.
- To keep people safe: handling reports and blocks, preventing fraud and enforcing our rules.
- To look into and settle disputes.
- To meet our legal duties, such as keeping tax records and answering lawful requests.
- To send you messages about your account and your quests.
- To fix and improve the app.
We don't sell your data, and we don't use it for advertising.
What you have to give us
An email address is needed to have an account. Givers need a card to hire a hunter, and hunters need to finish Stripe's payout setup to apply for quests. Evidence needs a photo and your location. Everything else is up to you, though some features won't work without it, such as nearby quests without location.
Who we share it with
- Other users: your display name, profile photo, when you joined, your hunter tier (but not the amounts behind it), the quests you post (including the location you pin) and the ones you've completed, the messages, photos and documents you send them, a "phone checked" badge and whether you've set up payouts. Only the giver of a quest sees the evidence and location a hunter sends for it. We don't show other users your email address, phone number or birthday.
- Stripe, to process payments and payouts and to check hunters' identity. Stripe uses this data under its own privacy policy.
- Google, which hosts our database, sign-in, file storage and crash reports (Firebase) on our behalf. Google Maps is provided under Google's own terms and privacy policy.
- Our professional advisers, where needed.
- The police, regulators or a court, when the law requires it, or when someone's safety is at risk.
- Anyone who takes over Hunter's business, who must look after your data in the same way. We will tell you first.
Data outside Hong Kong
Our providers store and process data outside Hong Kong, including in the United States. We choose providers with strong safeguards and have contracts with them to protect your data.
Direct marketing
We don't use your personal data for direct marketing. We only send messages about your account and your quests. If we ever want to send you marketing, we will ask for your consent first, and you can say no, or change your mind later, free of charge.
How long we keep it
We keep your data while your account is open. When you delete your account we delete your profile, your photos (except evidence for paid quests), the photos and documents you sent in chats, your login and your Stripe payout account. Messages you sent stay visible to the people you sent them to, shown as from "Deleted user", and paid quests are kept under "Deleted user" too. Records of withdrawals, and reports made by or about you, are kept. Stripe keeps its own records under its privacy policy.
Records of paid quests are kept for seven years after payment, because Hong Kong tax law requires business records to be kept that long. Evidence for paid quests is kept for the same period in case of a claim about the work. Reports and safety records are kept for as long as they are needed to protect users and deal with claims.
Your rights
You can ask to see the personal data we hold about you, and ask us to correct it. Write or email to our Privacy Officer, below. We will reply within 40 days, as the law requires.
We may charge a reasonable fee for a copy of your data, as the law allows. Correcting your data is free. If we can't do what you ask, we will explain why.
Security
Data is encrypted in transit and access is limited to the people who need it. No system is perfectly secure, so tell us straight away if you think your account has been misused.
Cookies and browser storage
The web version of Hunter uses browser storage to keep you signed in and remember your settings. We don't use advertising cookies.
Children
Hunter is for people aged 18 and over. If we learn that someone under 18 has an account, we will close it.
Changes
If we make an important change to this policy, we will tell you by email or in the app before it takes effect.
Privacy Officer
Privacy Officer, [Operator name], [Business address]. Email: info@fakegeniushk.com.
This policy is in English and Chinese. If the two differ, the English version applies.